About Me
I have spent the last 20 years working across IT, business operations and, more recently, studying accountancy. The path has not been straightforward, but I think that is actually what makes me useful to the right employer.
For over a decade I managed IT for a 60-person business operating across four countries, taking on full responsibility for infrastructure, systems and procurement after starting in a basic admin role. Before that, I owned and managed five coffee shops, employing around 30 people, handling payroll, suppliers and everything else that comes with running a multi-site operation.
Between August 2024 and earlier this year, I stepped back from employment to care for my grandmother, who had advanced dementia. During that time I completed AAT Level 2 and Level 3 Accounting, both at Distinction, while keeping myself financially independent. She passed away in November 2025.
I am now ready to work. I am looking for a role where a broad, practical skillset is genuinely useful, whether that is in IT, finance, operations, or somewhere across all three.
Full UK driving licence, own vehicle
Open to full-time, hybrid or remote roles
AAT Level 4 planned from September 2026
Employment History
IT Manager and Systems Administrator
2011 – Aug 2024Confidential · B2B Lead Generation and Marketing Agency · UK, Greece, Spain, Portugal, Bulgaria
- Ran IT for a 60-person business across four countries, covering everything from day-to-day support to infrastructure decisions. Started in an admin role and moved into full IT ownership after senior leadership recognised my ability.
- Managed the Microsoft 365 tenant across all sites, including Teams, SharePoint and Exchange. Also administered vTiger CRM, which the whole business relied on for sales data and workflow.
- Set up and maintained Cisco networking hardware and the Net2Phone VoIP system across all international offices.
- Handled all hardware and software purchasing, managed supplier relationships, and kept IT spend under control.
- Maintained web hosting environments using cPanel, supported WordPress sites, and looked after Linux workstations.
- Left when the business was acquired and the new owners brought their own technical team in.
Self-Employed Taxi Driver
Sep 2024 – May 2025Self-Employed · Nottingham
- Drove taxis to support myself financially while providing full-time care for my grandmother, who had advanced dementia, and completing AAT study.
- Handled my own scheduling, licensing compliance and vehicle upkeep throughout this period.
Owner and Managing Director
2004 – 2009Independent Coffee Shop Group (5 sites) · Nottingham
- Bought my first coffee shop at 20 and expanded to five sites within three months. Funded through a bank loan and personal capital.
- Employed between 25 and 30 staff across all five locations. Responsible for hiring, training, rotas and payroll. Never missed a payroll date across the full six years.
- Ran the full P&L for all sites: cash flow, food hygiene compliance, stock control, supplier relationships and day-to-day operations.
- In 2009, my lender was required by the government to conduct external risk assessments across its loan book. The assessors flagged my age and limited business history and recalled the loan. I sold the sites to repay it. The business was profitable and trading well at the time.
Sales and Administration Executive
2001 – 2003Pharmaceutical Wholesaler · Nottingham
- Handled sales correspondence, order processing and general admin in a regulated environment.
- This was my first office role and where I developed the habits around data accuracy and professional communication that I have carried through everything since.
Qualifications
| Qualification | Awarding Body | Year / Grade |
|---|---|---|
| AAT Level 3 Accounting | Association of Accounting Technicians | 2026 Distinction |
| AAT Level 2 Accounting | Association of Accounting Technicians | 2025 Distinction |
| Functional Skills English | Level 2, GCSE Equivalent | 2026 Pass |
| AI Certifications | Anthropic Academy | In progress |
| GCSEs ×4 | Maths, IT, French, German | 2001 |
Core Competencies
Certificates
Certificates are uploaded here as they are completed. Click any certificate to view it, or use the download button to save a copy.
Get in Touch
Full UK driving licence, own vehicle